WD
Migration guide

Moving off WineDirect: what's changing, and what your options are

WineDirect's software division was acquired in January 2025 and its ecommerce platform is being retired. Here's the timeline, the decisions in front of you, and where Vintiga fits — including the case where it doesn't.

Classic WineDirect is being retired. You set the pace of the move.

The short answer

WineDirect is not disappearing, but its ecommerce software is. In January 2025, Fullsteam — the parent company of Commerce7 — acquired WineDirect's DTC software division. The classic WineDirect platform is being retired, and wineries were given a window of up to two years to move. WineDirect Fulfillment is a separate business and continues to operate. Wineries facing that move can migrate to Commerce7, or evaluate alternatives. Vintiga is one: it runs alongside your current stack first, and replaces parts of it on your schedule.

Updated
The context

What changed

January 2025

Fullsteam, Commerce7's parent company, acquired WineDirect's direct-to-consumer software division. Around 35 WineDirect staff joined the Commerce7 team. Commerce7 announcement

January 2025

Commerce7 confirmed the classic WineDirect ecommerce platform would be retired, with existing clients able to remain on it for a period of up to two years. Commerce7 migration documentation

2025

Payments were addressed first: WineDirect clients began moving to Commerce7's payments gateway, gaining Apple Pay, Google Pay and card tokenisation in the tasting room. Commerce7 payments documentation

Ongoing

WineDirect Fulfillment was not part of the transaction. It continues as an independent fulfilment business and was named Commerce7's preferred fulfilment partner. WineDirect Fulfillment

What this means in practice. Two of the largest DTC platforms in the wine industry are now one company. Transom's winery scorecard has tracked Commerce7 and WineDirect as the two largest platforms by site count for several years running; combined, the two now represent a large share of the market. Wineries who chose WineDirect specifically because it wasn't Commerce7 now have a decision they didn't ask to make, on a timeline they didn't set.

Why switch

Why wineries leaving WineDirect pick Vintiga

Move on your schedule

Vintiga runs beside WineDirect first. Nothing switches off until you say so.

Everything comes with you

Products, customers, orders and club members are imported for you.

One bill, not five

Website hosting, email, SMS, wallet passes and reservations sit in one flat monthly price.

A clear read

WineDirect vs Vintiga at a glance

The differences that change the workday, not just the feature list.

Your options after the WineDirect retirement
What matters WDWineDirect Vintiga
Effort to migrate Guided path from the same company; the intended route Full migration; products, customers, orders and club data by import
Timeline pressure Set by the retirement window Set by you — Vintiga can run alongside WineDirect first
Point of sale Included; a switch either way Included, and switched on whenever you choose — not at launch
Website Separate design engagement or built-in storefront Hosting and management included; design quoted separately
Email and SMS Third-party tools, priced separately Included, SMS at usage rates
Reservations and events Included Included, with deposits and no-show protection
Pricing model Per their published plans Flat monthly by DTC revenue band. No sales commission on DTC orders
Ownership Part of a payments-led software group Founder-led and independent

Effort to migrate

WD WineDirect

Guided path from the same company; the intended route

Vintiga

Full migration; products, customers, orders and club data by import

Timeline pressure

WD WineDirect

Set by the retirement window

Vintiga

Set by you — Vintiga can run alongside WineDirect first

Point of sale

WD WineDirect

Included; a switch either way

Vintiga

Included, and switched on whenever you choose — not at launch

Website

WD WineDirect

Separate design engagement or built-in storefront

Vintiga

Hosting and management included; design quoted separately

Email and SMS

WD WineDirect

Third-party tools, priced separately

Vintiga

Included, SMS at usage rates

Reservations and events

WD WineDirect

Included

Vintiga

Included, with deposits and no-show protection

Pricing model

WD WineDirect

Per their published plans

Vintiga

Flat monthly by DTC revenue band. No sales commission on DTC orders

Ownership

WD WineDirect

Part of a payments-led software group

Vintiga

Founder-led and independent

What switching costs

Several bills with WineDirect. One with Vintiga.

One flat monthly price by annual DTC revenue, every feature at every tier, and free migration and onboarding when you switch.

WD Typical stack with WineDirect
  • WineDirect plan Per their published plans
  • Website hosting Add-on
  • Email marketing Add-on
  • Two-way SMS Separate tool
  • Wallet passes Not offered

Separate plans, logins and invoices. Check current figures with each provider.

With Vintiga

Everything on the left, in one plan. Pick your band:

Under $250K

$279/mo

$1M–$2M

$749/mo

$2M+

Custom Quote

Free migration & onboarding
Data moved for you
0% commission
  • Free migration and onboarding when you switch. Products, members and order history are moved for you.
  • Point of sale: included in every tier, switched on whenever you're ready.
  • SMS: included, billed at usage and carrier rates.
  • Payment processing: passed through at cost.
  • Website included. Custom design is quoted separately.
  • No sales commission on DTC orders, in any tier.
The full picture

Capability matrix

Reservations included below, on both platforms — a real product with a real page, not folded into a generic "events" line.

Capability matrix comparing WineDirect and Vintiga
Capability WDWineDirect Vintiga
Sell
Ecommerce storefront Available Included
Website hosting Add-on Included
Wine club and subscriptions Included Included
Allocations Included Included
Gift cards Included Included
Know
Unified guest profiles Available Included
Segmentation Add-on Included
Email marketing Add-on Included
Two-way SMS No Included
Digital wallet passes No Included
Serve
iPad POS Included Included
iPhone tap-to-pay No Included
Reservations and ticketing Included Included
Local pickup Available Included
Multi-location inventory Included Included
Run
Reporting dashboard Included Included
Staff performance Add-on Included
Compliance filing No No
Production and winemaking No No
Fulfilment Available No

Sell

Ecommerce storefront

WD WineDirect Available
Vintiga
Included

Website hosting

WD WineDirect Add-on
Vintiga
Included

Wine club and subscriptions

WD WineDirect Included
Vintiga
Included

Allocations

WD WineDirect Included
Vintiga
Included

Gift cards

WD WineDirect Included
Vintiga
Included

Know

Unified guest profiles

WD WineDirect Available
Vintiga
Included

Segmentation

WD WineDirect Add-on
Vintiga
Included

Email marketing

WD WineDirect Add-on
Vintiga
Included

Two-way SMS

WD WineDirect No
Vintiga
Included

Digital wallet passes

WD WineDirect No
Vintiga
Included

Serve

iPad POS

WD WineDirect Included
Vintiga
Included

iPhone tap-to-pay

WD WineDirect No
Vintiga
Included

Reservations and ticketing

WD WineDirect Included
Vintiga
Included

Local pickup

WD WineDirect Available
Vintiga
Included

Multi-location inventory

WD WineDirect Included
Vintiga
Included

Run

Reporting dashboard

WD WineDirect Included
Vintiga
Included

Staff performance

WD WineDirect Add-on
Vintiga
Included

Compliance filing

WD WineDirect No
Vintiga
No

Production and winemaking

WD WineDirect No
Vintiga
No

Fulfilment

WD WineDirect Available
Vintiga
No

Included: built into every tier at no extra cost. Available: offered, but not part of the base tier. Add-on: available for an additional fee. No: not offered today.

Start beside WineDirect. Move when ready.

Added day one, disturbing nothing

  • Website hosting and management
  • Guest intelligence
  • Email and SMS
  • Digital passes
  • Campaign tools

Consolidates later, same flat fee

  • Club and subscription processing
  • Stored payment tokens
  • Ecommerce checkout
  • Vintiga POS
  • Reservations · Consolidated payments
Weeks 1–2

Audit

Every subscription listed, every integration mapped, what stays and what goes decided in writing.

Weeks 2–3

Data

Products, customers, orders and club members imported. Website built on the base theme with your brand.

Week 4

Parallel

Vintiga live alongside WineDirect. Nothing switched off.

When you choose

Consolidate

POS, checkout and club move over, in any order, on the same monthly fee.

  1. Weeks 1–2

    Audit

    Every subscription listed, every integration mapped, what stays and what goes decided in writing.

  2. Weeks 2–3

    Data

    Products, customers, orders and club members imported. Website built on the base theme with your brand.

  3. Week 4

    Parallel

    Vintiga live alongside WineDirect. Nothing switched off.

  4. When you choose

    Consolidate

    POS, checkout and club move over, in any order, on the same monthly fee.

The stored-card question is the one that stops most migrations, and it deserves a straight answer rather than reassurance. Card tokens do not move by CSV. Token transfer is arranged between payment processors, is handled as part of onboarding, and may carry a separate charge from the processor.

What Vintiga does not do

Said plainly, not softened. If a tool below is central to how you run the winery, it stays exactly where it is.

Fulfilment

Vintiga does not pick, pack or ship. Whoever handles fulfilment for you today stays exactly where it is.

Compliance filing

Vintiga does not file your state reports. Sovos ShipCompliant or your equivalent stays in place.

Production and winemaking

No barrel tracking, no blending, no harvest data. InnoVint, vintrace and similar tools are unaffected.

Accounting and payroll

QuickBooks stays. Payroll is not on the roadmap.

“Classic clients may remain on WineDirect for a period after the transition.”

Commerce7 migration documentation — commerce7.com

Frequently asked questions

Is WineDirect shutting down?

No. The software division was acquired and the classic ecommerce platform is being retired. WineDirect Fulfillment is a separate business and continues to operate.

Who bought WineDirect?

Fullsteam, the parent company of Commerce7, acquired the DTC software division in January 2025.

Do I have to move to Commerce7?

No. It is the guided path, and for many wineries the sensible one. Nothing requires it.

How long do I have?

Commerce7 stated clients could remain on the classic platform for up to two years from the January 2025 announcement. Confirm your specific end date directly with Commerce7.

What happens to my WineDirect Fulfillment account?

Nothing changes. It was not part of the transaction.

Can Vintiga import my WineDirect data?

Products, customers, orders and club members are imported as part of onboarding. Stored card tokens are handled separately between processors.

Do I have to change my point of sale on day one?

No. POS is included in every tier and switched on when you choose.

What does Vintiga cost?

Vintiga is one flat monthly price by annual DTC revenue: $279/mo at under $250K, $479/mo at $250K–$1M, $749/mo at $1M–$2M, a custom quote at $2M+. A one-time setup fee applies, migration and onboarding are quoted separately, and there is no commission on DTC sales.

How long does onboarding take?

Most wineries are fully live within two weeks, with the website typically live sooner.

What doesn't Vintiga do?

Fulfilment, compliance filing, production and payroll. See the section above.

Can I run Vintiga alongside what I have now?

Yes. That's the default.

Sources last checked 8 September 2026

  1. 1. Commerce7 — Modern Commerce for Wineries — accessed 8 September 2026

  2. 2. WineDirect Fulfillment — accessed 8 September 2026

  3. 3. Fullsteam — accessed 8 September 2026

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