
Online and in-person
Automated Loyalty Rewards
Member discounts, perks, and renewal logic apply automatically online and in‑person.
Explore loyalty and membershipsSell Drive more revenue
Host Fill more tastings
Sell
Tasting Room POS Serve More Guests, Faster Wine Clubs Recurring Bottles, Lasting Relationships Website & eCommerce Keep the Conversation GoingTasting Room CRM
Vintiga pulls their club status, past purchases, and favorite varietals the moment they check in. Your staff looks like they remember every guest — because the system does it for them.

Command Center
Wineries using unified CRM see higher club conversion and fewer lost members. Get a complete view of guest relationships, membership health, and revenue — all in real-time.
See your guest database, membership health, and engagement metrics in one unified view.
Track average guest spend, conversion rates, and lifetime value by guest segment.
Monitor new member sign-ups, retention rates, and club renewal trends over time.

Digital Membership
Your member walks into the tasting room, taps their phone, and your staff instantly sees their tier, preferences, and purchase history. No fumbling for a card, no asking for a name.
Automatic updates.
Members see their benefits, points balance, and tier status without logging in.
Push notifications.
Send alerts about new releases, event invites, or exclusive offers directly to their wallet.
One-tap check-in.
Staff can scan member cards from Apple or Google Wallet for instant profile access.
Guest experience
Every guest interaction is an opportunity. Vintiga helps your team deliver personalized service by showing purchase history, preferences, and membership status instantly.

2021 Reserve Chardonnay
2019 Pinot Noir
“Prefers oak-aged Chardonnay. Celebrating anniversary this month.” Staff note · Apr 8
Illustrative guest profile; names, wines and dates are examples, not live data.
See what wines they loved, dietary restrictions, and past tasting notes.
Celebrate anniversaries, birthdays, and membership milestones automatically.
Identify VIP guests and regulars so your team can deliver exceptional service every time.
Marketing
Set-and-forget emails that feel personal, not automated. Follow up after visits, re-engage lapsed guests, and drive club sign-ups — all without lifting a finger.

Online and in-person
Member discounts, perks, and renewal logic apply automatically online and in‑person.
Explore loyalty and memberships
New
Recommendation engine for smart upsells, geo-offers, and set-and-forget emails triggered by guest behavior.
Explore AI upsells
Tastings and events
Booking widget, capacity management, guest check-in via iPad/iPhone. Run tastings and events seamlessly.
Explore reservations
Customer story
Winery • +47% club retention
"We know our guests better than ever, and it shows in our retention numbers."
— Sarah Mitchell, Owner at Hillside Vineyards
Complete Picture
See the complete story of every guest relationship. From their first tasting to their latest club renewal, everything is connected and accessible.

Purchase timeline.
View all transactions, club renewals, and online orders in chronological order.
Engagement history.
See email opens, event attendance, and tasting room visits over time.
Smart insights.
Identify trends, predict behavior, and spot opportunities to deepen relationships.

AI-Powered
Vintiga's AI analyzes guest behavior to recommend the right wines, predict preferences, and suggest the perfect moment to upgrade them to club membership.
Smart recommendations.
Suggest wines based on purchase history and tasting notes.
Predictive insights.
Know which guests are likely to join your club or make a large purchase.
Automated follow-ups.
Send personalized emails at the optimal time based on guest behavior.
Everything you need
Access guest information, manage reservations, and track engagement—all from one system.
Access complete guest history, preferences, and purchase patterns from any device.
View every order, tasting note, and interaction your guest has had with your brand.
Book new reservations or modify existing ones directly from the guest profile.
Setup
Import your guest data from Commerce7, Shopify, or CSV. Set up custom fields, tags, and segments to organize your CRM exactly how you need it.

Import existing data.
Bring your guest list from spreadsheets or other platforms in minutes.
Custom fields.
Track unique data points specific to your business and wine club tiers.
Group guests by behavior.
Create dynamic groups based on behavior, purchase history, or custom criteria.
Connected guest profiles, purchase history, segmentation, and relationship insights.
Vintiga brings guest visits, purchases, preferences, and membership status together. Your team can use that history to personalize hospitality rather than treating every interaction as a first visit.
Yes. Staff can access and update guest information on an iPhone or iPad. The profile gives them context while serving guests around the tasting room.
POS transactions, reservations, and membership updates sync with the guest relationship. Staff can also book or modify a reservation from the guest profile.
Yes. Organize guests using purchase behavior, engagement, membership status, or custom criteria. Personalized email follow-ups and promotions can then reflect the relationship rather than a generic contact list.
Follow revenue per guest, average spend, conversion, and lifetime value by segment. Membership insights include new sign-ups, retention, and renewal trends.
Yes. Bring existing guest data into the CRM and use custom fields and tags to organize it. Review your source data and field requirements with us when planning the setup.
Book a 30-minute conversation about your winery, your goals and the systems you use today. Together, we’ll identify:
A personalized plan for your winery. No commitment.
Start with a 30-minute conversation.