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Privacy Policy

Last Updated: December 23, 2025

This Privacy Policy describes how Vintiga Labs, Inc. ("Vintiga," "we," "us," or "our") collects, uses, and discloses your personal information when you visit www.vintigalabs.com (the "Website").

This policy does not apply to data processed by the Vintiga POS or CRM platform software, which is governed by our Master Service Agreement and Data Processing Addendum with our business customers.

1. Information We Collect

We collect information that you voluntarily provide to us and information that is collected automatically when you browse the Website.

A. Information You Provide

  • Contact Forms & Demos: When you request a demo or contact us, we collect your name, business email, phone number, and business name.

  • Newsletter Subscriptions: If you sign up for our blog or updates, we collect your email address.

  • Website Shop & Plugin Inquiries: If you inquire about or purchase our WordPress commerce plugin, we collect billing information and technical details about your website.

  • Partner Applications: If you apply to be an Agency Partner, we collect professional information regarding your firm and client base.

B. Information Collected Automatically

  • Usage Data: We use tools like Google Tag Manager and Google Analytics to collect information on how you interact with our site (e.g., pages visited, time spent, links clicked).

  • Technical Data: Your IP address, browser type, device type, and operating system.

  • Cookies: We use cookies to remember your preferences and improve your browsing experience.

2. How We Use Your Information

We use the information collected through the Website to:

  • Facilitate Sales: Schedule and perform product demonstrations.

  • Marketing: Send you newsletters, industry insights, and updates about Vintiga features (you may opt-out at any time).

  • Improve the Website: Analyze traffic patterns to optimize our content and user interface.

  • Customer Support: Respond to inquiries submitted through our contact forms.

  • Lead Scoring: Better understand which of our solutions (Winery, Brewery, or Distillery) best fits your business needs.

3. Third-Party Services & Sharing

We do not sell your personal information. We share website data with the following types of service providers:

  • CRM & Sales Tools: To manage our relationship with you and track demo requests.

  • Email Marketing: (e.g., Mailchimp) To distribute our newsletter and blog updates.

  • Analytics Providers: (e.g., Google Analytics) To help us understand Website traffic.

  • Payment Processors: (e.g., Stripe) If you make a purchase directly through the Website Shop.

4. Cookies and Tracking Technologies

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website or save certain preferences.

5. Security of Your Data

The security of your data is important to us. We use encrypted connections (HTTPS) and industry-standard security protocols to protect information submitted through our web forms.

6. Your Data Rights

Depending on your location (such as California or the EU), you may have the following rights regarding the information we collect on this Website:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request that we fix inaccurate information.

  • Deletion: Request that we erase your personal lead data from our marketing databases.

  • Opt-Out: Unsubscribe from marketing communications via the "Unsubscribe" link in our emails.

To exercise these rights, please contact us at info@vintigalabs.com.

7. Children’s Privacy

Our Website is intended for a general business audience and is not directed at children. Because we operate in the alcohol technology industry, we do not knowingly collect information from anyone under the age of 21.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By Email: info@vintigalabs.com

  • By Mail: Vintiga Labs, Inc., Bellingham, WA