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Guest Intelligence

Turn Every Visit Into a Lasting Relationship.

See revenue, club sign-ups, staff performance, and guest engagement in one intelligent dashboard—giving your team the insights to create better experiences and stronger customer relationships

Business dashboard showing sales performance metrics

Unified guest profiles. Every interaction, purchase, and preference in one place. Know your guests better than they know themselves.

Relationship tracking. See who's becoming a regular, who hasn't visited in a while, and who's ready to join your club.

Smart engagement. Send personalized emails and promotions based on guest behavior, not guesswork.

Lifetime value insights. Track revenue per guest, average order value, and conversion rates to make smarter business decisions.

Mobile-ready. Access guest profiles and update information from your iPhone or iPad, anywhere in the tasting room.

Real-time sync. POS transactions, reservations, and membership updates sync instantly across all devices.

Guest Intelligence

Your Tasting Room Command Center

Get a complete view of your guest relationships, membership health, and revenue performance in real-time.

Know Every Guest

Recognize returning visitors, monitor club health, and access guest preferences, purchase history, and relationships from one unified view.

Measure What Matters

Track revenue, average order value, wine club conversions, staff performance, and tasting room goals in real time.

Turn Insights Into Revenue

Identify opportunities to grow memberships, increase repeat visits, improve retention, and maximize customer lifetime value.

Person checking Curators Club membership balance at bar

DIGITAL MEMBERSHIP CARDS

The Modern Wine Club Experience.

Give members instant access to their benefits, exclusive offers, events, and digital club card in Apple Wallet or Google Wallet. No app required. Just a faster, more connected membership experience.

Always Up to Date. Membership status, benefits, loyalty points, and credits update automatically—no login required.

Stay Connected. Send location aware offers, event invitations, and shipping status directly to members through their digital wallet.

Instant Recognition. Members check in with a tap while your staff instantly sees their profile, purchase history, preferences, and club benefits.

MARKETING

Engage, Promote, and Grow

Reach the right guests at the right time with set-and-forget emails that feel personal, not automated.

Customer checking loyalty points balance
Automated Loyalty Rewards

Member discounts, perks, and renewal logic apply automatically online and in‑person.

Woman smiling outdoors with geo-offer notification.
AI & Automation

Recommendation engine for smart upsells, geo-offers, and set-and-forget emails triggered by guest behavior.

Private tasting reservation details with customer information
Reservations & Events

Booking widget, capacity management, guest check-in via iPad/iPhone. Run tastings and events seamlessly.

Smiling woman at bar receiving personalized VIP note

GUEST EXPERIENCE

Build Stronger Guest Relationships

Every guest interaction is an opportunity. Vintiga helps your team deliver personalized service by showing purchase history, preferences, and membership status instantly.

Remember preferences. See what wines they loved, dietary restrictions, and past tasting notes.

Track milestones. Celebrate anniversaries, birthdays, and membership milestones automatically.

Build loyalty. Identify VIP guests and regulars so your team can deliver exceptional service every time.

Internal Story Winery • +47% club retention

"That’s why we built Vintiga: so you truly know our guests from the tasting room forward, and in turn that understanding into repeat business, stronger club relationships, and lasting retention."

— Jim Secord, Vintiga

COMPLETE PICTURE

Customer 360° View

See the complete story of every guest relationship. From their first tasting to their latest club renewal, everything is connected and accessible.

Purchase timeline. View all transactions, club renewals, and online orders in chronological order.

Engagement history. See email opens, event attendance, and tasting room visits over time.

Smart insights. Identify trends, predict behavior, and spot opportunities to deepen relationships.

Person paying with credit card at outdoor cafe
Abstract logo with glowing blue light streaks

AI-POWERED

Insights That Act Like a Sommelier

Vintiga's AI analyzes guest behavior to recommend the right wines, predict preferences, and suggest the perfect moment to upgrade them to club membership.

Smart recommendations. Suggest wines based on purchase history and tasting notes.

Predictive insights. Know which guests are likely to join your club or make a large purchase.

Automated follow-ups. Send personalized emails at the optimal time based on guest behavior.

EVERYTHING YOU NEED

Tools to Run Your Tasting Room

Access guest information, manage reservations, and track engagement—all from one system.

Guest Profiles

Access complete guest history, preferences, and purchase patterns from any device.

Transaction History

View every order, tasting note, and interaction your guest has had with your brand.

Reservation

Book new reservations or modify existing ones directly from the guest profile.

Setup

Set up Your POS Profiles in Minutes

Import your guest data from Commerce7, Shopify, or CSV. Set up custom fields, tags, and segments to organize your CRM exactly how you need it.

Import existing data. Bring your guest list from spreadsheets or other platforms in minutes.

Custom fields. Track unique data points specific to your business and wine club tiers.

Group guests by behavior. Create dynamic groups based on behavior, purchase history, or custom criteria.

Man selecting wine bottles in tasting room

More Than a Tech Stack. A Growth Platform.

Most wineries manage disconnected tools. Vintiga connects your tasting room, guest data, reservations, clubs, marketing, and payments into one intelligent platform that increases revenue, simplifies operations, and keeps guests coming back.