Make Every Guest Count.
Turn visitors into loyal members. Build relationships and track engagement with tools designed for hospitality.
Unified guest profiles. Every interaction, purchase, and preference in one place. Know your guests better than they know themselves.
Relationship tracking. See who's becoming a regular, who hasn't visited in a while, and who's ready to join your club.
Smart engagement. Send personalized emails and promotions based on guest behavior, not guesswork.
Lifetime value insights. Track revenue per guest, average order value, and conversion rates to make smarter business decisions.
Mobile-ready. Access guest profiles and update information from your iPhone or iPad, anywhere in the tasting room.
Real-time sync. POS transactions, reservations, and membership updates sync instantly across all devices.
COMMAND CENTER
Your Tasting Room Command Center
Get a complete view of your guest relationships, membership health, and revenue performance in real-time.
Built for speed
Wallet-Ready Memberships
Members can add their club card to Apple Wallet or Google Wallet. They'll get automatic updates about releases, events, and their membership status—right on their phone's lock screen.
Automatic updates. Members see their benefits, points balance, and tier status without logging in.
Push notifications. Send alerts about new releases, event invites, or exclusive offers directly to their wallet.
One-tap check-in. Staff can scan member cards from Apple or Google Wallet for instant profile access.
MARKETING
Engage, Promote, and Grow
Reach the right guests at the right time with set-and-forget emails that feel personal, not automated.
Automated Loyalty Rewards
Member discounts, perks, and renewal logic apply automatically online and in‑person.
AI & Automation
Recommendation engine for smart upsells, geo-offers, and set-and-forget emails triggered by guest behavior.
Reservations & Events
Booking widget, capacity management, guest check-in via iPad/iPhone. Run tastings and events seamlessly.
GUEST EXPERIENCE
Build Stronger Guest Relationships
Every guest interaction is an opportunity. Vintiga helps your team deliver personalized service by showing purchase history, preferences, and membership status instantly.
Remember preferences. See what wines they loved, dietary restrictions, and past tasting notes.
Track milestones. Celebrate anniversaries, birthdays, and membership milestones automatically.
Build loyalty. Identify VIP guests and regulars so your team can deliver exceptional service every time.
"That’s why we built Vintiga: so you truly know our guests from the tasting room forward, and in turn that understanding into repeat business, stronger club relationships, and lasting retention."
— Jim Secord, Vintiga
COMPLETE PICTURE
Customer 360° View
See the complete story of every guest relationship. From their first tasting to their latest club renewal, everything is connected and accessible.
Purchase timeline. View all transactions, club renewals, and online orders in chronological order.
Engagement history. See email opens, event attendance, and tasting room visits over time.
Smart insights. Identify trends, predict behavior, and spot opportunities to deepen relationships.
AI-POWERED
Insights That Act Like a Sommelier
Vintiga's AI analyzes guest behavior to recommend the right wines, predict preferences, and suggest the perfect moment to upgrade them to club membership.
Smart recommendations. Suggest wines based on purchase history and tasting notes.
Predictive insights. Know which guests are likely to join your club or make a large purchase.
Automated follow-ups. Send personalized emails at the optimal time based on guest behavior.
EVERYTHING YOU NEED
Tools to Run Your Tasting Room
Access guest information, manage reservations, and track engagement—all from one system.
Setup
Set up Your POS Profiles in Minutes
Import your guest data from Commerce7, Shopify, or CSV. Set up custom fields, tags, and segments to organize your CRM exactly how you need it.
Import existing data. Bring your guest list from spreadsheets or other platforms in minutes.
Custom fields. Track unique data points specific to your business and wine club tiers.
Group guests by behavior. Create dynamic groups based on behavior, purchase history, or custom criteria.
Elevate Your Tasting Room
Our innovative POS combines cutting-edge technology with user-friendly design to enhance both tasting room operations and direct-to-consumer sales.